Lifetime Warranty
PEPPERS EYEWARE WARRANTY
As sometimes little defects or accidents occur, your Peppers sunglasses include an amazing warranty
Here are a few things you should know:
- The original store of purchase is not responsible for warranty claims. In order to process a warranty you must go through our corporate headquarters.
- Replacement parts are not available for purchase.
- Peppers warranty does not cover lost or stolen glasses.
- Warranty applies to domestic purchases. (Additional fees may be required to process claims outside of the continental USA) Canadian customers please contact our warranty department to process your warranty (inform@peppersusa.com)
To place a warranty claim please send the following to our warranty department:
IF ORIGINALLY PURCHASED WITHINTHE PAST YEAR:
- The damaged sunglasses (do not include cases, cleaning cloths, etc)
- A completed Warranty Claim Form, found below.
- A copy of your receipt from your original purchase.
- A previous warranty packing slip will not be accepted as proof of purchase. Once your glasses have been sent in to the warranty department the $25 fee is required for all future claims
- Claims will not be processed free of charge without a copy of the original purchase receipt. If you cannot provide proof of purchase follow the instructions below.
IF ORIGINALLY PURCHASED OVER ONE YEAR AGO:
- The damaged sunglasses (do not included cases, cleaning cloths, etc)
- A completed Warranty Claim Form, found below.
- A $25* replacement handling fee, paid via check or money order and made to Peppers Performance Eyeware
Please do not hesitate to reach out if you have any questions.
*Epic Hand Built glasses require a $40 replacement/handling fee
Warranty does not apply to Chili's Eyegear or Peppers Snow Goggles.
Failure to follow the above instructions will delay your claim
Click Here to Download FormWARRANTY CLAIM FORM
Peppers Eyeware Warranty Claim Form
Peppers Performance Eyeware
ATTN: Warranty Dept.
3001 Pulawski Way
Pittsburgh, PA 15219
Style sent in:__________
Damage:_____________
Name: ______________________________________
Email: _________________________
Address: _______________________________ Phone: _________________________
Apt. # _________ City: ________________________________
State: __________ Zip: ___________
Second choice* Style:_______________ Color:______________________