As sometimes little defects or accidents occur, your Peppers sunglasses include an amazing warranty

Here are a few things you should know:

• The original store of purchase is not responsible for warranty claims. In order to process a warranty you must go through our corporate headquarters.
• Replacement parts are not available for purchase.
• Peppers warranty does not cover lost or stolen glasses.
• Warranty applies to domestic purchases.  (Additional fees may be required to process claims outside of the continental USA) Canadian customers please contact our warranty department to process your warranty (inform@peppersusa.com)

To place a warranty claim please send the following to our warranty department:

IF ORIGINALLY PURCHASED WITHIN THE PAST YEAR, PLEASE SUBMIT:

1. A Completed Warranty Claim Form, found below.
2. A copy of your receipt from your original purchase. 

• A previous warranty packing slip will not be accepted as proof of purchase. Once your glasses have been sent in to the warranty department the $25 fee is required for all future claims
• Claims will not be processed free of charge without a copy of the original purchase receipt.  If you cannot provide proof of purchase follow the instructions below.

IF ORIGINALLY PURCHASED OVER ONE YEAR AGO:

1. Images of damaged sunglasses (do not included cases, cleaning cloths, etc)
2. A completed Warranty Claim Form, found below.
3. A $25* replacement handling fee, paid via submission below.

Please do not hesitate to reach out via call/email if you have any questions. 

* Warranty does not apply to Chili's Eyegear or Peppers Snow Goggles. 

Failure to follow the above instructions will delay your claim